Contact Us

We reply to every message within 1 business day.

• Phone: (877) 840‑9649, Monday–Friday 9 AM–5 PM Pacific Time
• Email: [email protected]
• Mail: Public Records Online LLC, 9107 West Russell Road, Suite 100, Las Vegas, NV 89148, USA

Quick help

• Cancel your plan — instantly on the Cancel My Plan page, by email or by phone. Cancelling is free.
• Request a refund — Not satisfied, or a report wasn't available? Request a full refund of any charge within 30 days of that charge — no fees. See our Refund & Cancellation Policy.
• A charge on your statement — Charges will appear on your statement as PUBLICREC*T8778409649. If you don't recognize a charge, contact us before disputing it with your bank; we can almost always resolve it faster.
• Remove your information — use the Do Not Sell / Remove My Info page. We process removal requests within 10 business days and confirm by email.
• Close your account — email [email protected] with “Close Account” in the subject line.
• Accessibility help — see our accessibility statement, or call us and we will help you search, buy or cancel.

Public Records Online LLC is a private company, not a government agency. Reports are research copies, not certified documents, and are not consumer reports under the FCRA.